If your office environment has more than twenty-five users or has inbound Internet access, then it’s likely that you need to ensure your company is operational 24/7.  In order to provide this level of service, it is critical that you are aware of the operational status of all of your single-point-of-failure devices.

For a basic installation, we recommend monitoring the following firewall information:

• Ping Response
• CPU Utilization
• Interface Utilization
• Memory Utilization
• Number of active sessions

The last critical factor for this monitoring is remediation. Our systems have the ability to provide e-mail, pager, and SMS response to up/down events and threshold evaluation events.

With our service, you will have 24/7 access to performance graphs for all indicators listed above. We can also provide more granular security information via custom programming.

Learn More

One of our best features comes with the use of Juniper’s NetScreen Security Manager system.  Why Juniper Netscreen? Learn more about why we know this system is the best choice.

Check out our Security Management products page for detailed information.

Service Agreements and Emergency Services

We offer comprehensive monthly service agreements to meet all of your security and/or IT needs. Agreements include phone support, training, emergency repairs, regular maintenance, and all monitoring services.  We also offer 24/7 emergency services.

Get Started

For more information, or to get started with our security monitoring services, please e-mail security@dhk.com or call 866-905-8174.  Your first consultation is always FREE.